References

Coffman, Julia. (May 2002) “Public Communication Campaign Evaluation: An Environmental Scan of Challenges, Criticisms, Practice, and Opportunities.” Harvard Family Research Project. Cambridge, MA.

Collins, Michael. “Using Software Systems to Measure Nonprofit Program Outcomes: Assessing the Benefits and Barriers for Strategic Management. <http://pages.prodigy.net/michael_collins/Outcomes_IT.htm>

Mott, Andrew. (July 2003) “Evaluation: The Good News for Funders.” Neighborhood Funders Group. Washington, DC. <www.nfg.org>

Westat, Joy Frechtling. (January 2002) “The 2002 User Friendly Handbook for Project Evaluation.” The National Science Foundation. Arlington, VA. <http://www.nsf.gov>